Connecting Information and Activity.

 

The Tungsten.ENX - Connected Office

 

Tungsten can help you achieve the level of success you strive for by transforming your business whether you are 5 people or 500. Increased visibility into your organization and more information-sharing among departments is just the beginning. The power of the Nervous System is its ability to create intelligent interactions between the data that flows over your LAN and the people who are connected to it. For example, devices such as bluetooth-ready mobile phones can exchange information with your laptop or the RFID sensor on your office door to forward calls based on your location.

Choose Tungsten for your business:

  • Improved employee productivity.
  • Utilize a suite of applications that maximizes employee efficiency.
  • Platform agnostic: Tungsten works simultaneously with both Mac OS and PC-based workstations.
  • Flexibility: Compatible with handsets from any IP phone manufacturer or even existing PSTN systems.
  • Information-rich customer service: Customer calls that come in through the operator or auto-attendant can trigger relevant customer information and data to be sent to your desktop via the integrated Instant Messaging application.
  • Simplify management and administration: Before VoIP, networks were comprised of many "proprietary boxes" for voice and data networks, but VoIP is based on open standards, making it easier to deploy, integrate, and update new services and applications.
  • Improved employee access: Tungsten enables remote employees or branch locations to connect to the company's phone system from anywhere, allowing them to make and receive calls as if they were in the office.
  • Reduced infrastructure costs: Voice and data networks are converged onto a single IP network, thus significantly reducing infrastructure costs that are associated with a traditional PSTN-based network.
  • Lower telecommunications costs: Save on your telephony bills through LAN connectivity versus a traditional PSTN service.

Customer Stories

Yesterday I had to adjust my sales pitch at the last minute, because the client decided they wanted three locations instead of two. As a commercial real estate agent I have to be prepared for these kinds of changes. In minutes, I pulled together a conference call with all the team members, and accessed the property system to get all the spreadsheets I needed. With Tungsten, I could change the pitch while in the room, instead of having to ask for an extra day to revise the spreadsheet numbers. The client was really impressed.

     
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